Privacy Policy

1. Introduction

Titan Management, LLC ("Company," "we," "us," or "our") operates XCaliber Spaces (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide:

• Account Information: Email address, name, password, and profile information
• Payment Information: Billing details and payment card information (processed by our payment processor Stripe)
• Content: X (Twitter) Spaces URLs you submit for processing and any feedback or communications you send us
• Preferences: Your settings and preferences within the Service

2.2 Information Collected Automatically:

• Usage Data: Information about how you interact with the Service, including features used, actions taken, and time spent
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Cookies and Tracking: We use cookies and similar tracking technologies to collect information about your browsing activities
• Log Data: Server logs that record data each time you access the Service

2.3 Information from Third Parties: We may receive information about you from third-party services you connect to the Service, such as X (Twitter) when you authenticate or share content.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve the Service
• To process your transactions and manage your subscription
• To send you technical notices, updates, security alerts, and administrative messages
• To respond to your comments, questions, and customer service requests
• To monitor and analyze usage patterns, trends, and activities
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To personalize and improve your experience with the Service
• To send you marketing communications (with your consent where required)
• To comply with legal obligations and enforce our Terms of Service
• To protect the rights, property, and safety of the Company, our users, and others

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services
• Legal Obligations: When required by law or in response to valid legal processes
• Protection of Rights: To protect and defend our rights, property, or safety, and that of our users or others
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Consent: With your consent or at your direction
• Aggregated Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you

5. Third-Party Services

Our Service integrates with and relies on several third-party services:

• Stripe: Payment processing and subscription management
• Amazon Web Services (AWS): Cloud infrastructure and data storage
• Deepgram: Audio transcription services
• Anthropic Claude: AI-powered summarization and analysis
• X (Twitter) API: Access to Spaces content and metadata

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Specifically:

• Account Information: Retained for the duration of your account and a reasonable period thereafter
• Processed Content: Audio files and transcripts are automatically deleted after 30 days unless you choose to save them
• Transaction Records: Retained as required for accounting, tax, and legal compliance
• Marketing Data: Retained until you opt-out or request deletion

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-Out: Opt-out of marketing communications
• Cookies: Manage cookie preferences through your browser settings

To exercise these rights, please contact us at xcaliberx000@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. California Privacy Rights (CPRA)

If you are a California resident, you have additional rights under the California Privacy Rights Act (CPRA):

• Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• Right to Correct: You can request correction of inaccurate personal information
• Right to Opt-Out: You can opt-out of the sale or sharing of personal information (we do not sell your information)
• Right to Limit Use: You can limit the use of sensitive personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, California residents may contact us at xcaliberx000@gmail.com or through the contact methods provided in this policy.

10. International Data Transfers

The Service is operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Service, you consent to this transfer, processing, and storage of your information in the United States.

11. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information. If you believe we have collected information from a child under 18, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." For material changes, we will provide additional notice via email or through the Service. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Titan Management, LLC
Email: xcaliberx000@gmail.com
Privacy Inquiries: xcaliberx000@gmail.com